Agreement to Terms and Conditions

Workforce Guardian terms and conditions are fully-dislosed to customers throughout the sales process to ensure full compliance with all Australian consumer laws.

At the Point Of Sale

Workforce Guardian terms and conditions are fully-dislosed to customers on our webstore ( Example).

Customers agree to our terms and conditions by clicking the box below and signing the form electronically.

AgreeToTermsOnline

Workforce Guardian terms and conditions are fully-dislosed to customers on our brochures.

Customers agree to our terms and conditions by clicking the box below and signing the form.

WG Agree To Terms PRINT

Our Thank You Page

Customers are taken to our Thank You page when they subscribe online. The page includes reference to our terms and conditions.

To view the Terms and Conditions of your subscription purchase please click here.

Our Tax Invoices

Customers are sent a "Tax Invoice" immediately after they subscribe. To the primary email address they use to access the service. This includes reference to our terms and conditions.

AgreeTermsConditionsTaxInvoice

When Accessing Our Service

All customers agree to our terms and conditions when they access our service via the secure login page.

Secure Login - Workforce Guardian

Our Welcome and Training Call

All customers are telephoned by our customer care team shortly after they subscribe. To provide help and support in using our service. During the call we confirm that:

  1. Customer have recieved their login details and understand how to access the service they have subscribed to,
  2. Customers have recieved their tax invoice and understand the terms and conditions that they have agreed to,
  3. Customer understand how to contact us for help and advice when they need it to get maximum value from our service.

Renewal Reminder Notices

Customers are sent a renewal reminder notice 60 days before their annual renewal date. To remind them about our terms and conditions. Including how to cancel if needed and recurring charges if they allow the subscription to renew for a further 12 months. The renewal reminder notice is sent to the primary email address the customer has nominated for recieving our communications. The same email address that customers use for accessing our service, sending and recieving cases to our team, receiving our monthly newsletter and our regular email alerts.

Renewal Reminder Notice

Our Website

Customers can access our terms and conditions publically at any time via the Workforce Guardian website: www.workforceguardian.com.au/terms

IMPORTANT: EMAILS ARE SENT TO THE CUSTOMERS NOMINATED EMAIL ADDRESS

All emails from Workforce Guardian are sent to the nominated contact(s) that customers provide during their subscription.

It is essential that you keep your contact details up to date with Workforce Guardian at all times to ensure that you receive any emails about your Workforce Guardian service (eg. tax invoices, renewal reminder notices, newsletters and HR alerts).